Shipping policy
📦 Shipping Policy
Effective Date: 10-06-2025
Brand: Cases Mobile Accessories
Website: www.casesmobileaccessories.com
At Cases Mobile Accessories, we’re committed to delivering your orders quickly, safely, and transparently. Whether you’re ordering from a metro city or a small town, we aim to get your accessories to your doorstep with care and efficiency.
🚚 Where We Ship
We currently ship across all serviceable pin codes in India.
International shipping is not available at the moment.
⏳ Order Processing Time
Orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
🗓 Estimated Delivery Timelines
Location Type Estimated Delivery
Metro Cities 2–4 working days
Tier 2 & 3 Cities 3–6 working days
Remote Areas 5–8 working days
Note: Delays may occur due to unforeseen circumstances like weather, strikes, or courier disruptions. We’ll keep you updated in such cases.
Why choose prepaid?
🚚 Faster dispatch
💳 Free shipping on prepaid orders
💡 Secure, hassle-free checkout
Prepaid Options Available:
UPI (GPay, PhonePe, Paytm & more)
Debit/Credit Cards
Wallets & Net Banking
For COD orders 99/- Shipping charges will be included.
🔍 Tracking Your Order
Once your order is shipped, you’ll receive:
A confirmation SMS or email with your tracking ID
A tracking link to follow your package in real time
You can also track via the "Track Your Order" section on our website
❗ Delayed or Undelivered Packages
If your order is delayed or marked as delivered but you haven’t received it:
Contact us within 48 hours at casesmobileaccessories06@gmail.com
We’ll coordinate with the courier for a quick resolution
🚫 Non-Delivery Due to Incomplete Address
If your package is returned due to an incomplete or incorrect address:
We’ll reach out to confirm your details
Reshipping will be done after confirmation and may incur extra charges
📮 Order Cancellation Before Dispatch
If you'd like to cancel your order:
Email us at casesmobileaccessories06@gmail.com before your order is shipped
Cancellations are not possible once the order has been dispatched
💬 Questions?
We’re here to help.
For any shipping-related queries, contact us at:
📧 casesmobileaccessories06@gmail.com